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Privacy Policy

Last updated: 29/09/2025

Welcome to Farside!

At Farside Fulfillment, we care about your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website or interact with our services.

1. Who we are

Farside is a fulfillment partner helping businesses around the world prepare, customize, pack, and ship their products, especially when it comes to non-standard, high-value, or personalized goods. We’re committed to handling your data with the same care we bring to every shipment.

2. What data we collect

We may collect the following types of information:

Personal information you provide

When you fill in a contact form, request a quote, or book a meeting, we collect:

  • Name
  • Company name
  • Email address
  • Phone number
  • Any other information you choose to share

Automatically collected information

When you browse our website, we may collect:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent
  • Referring website
  • Cookies and tracking data (see Section 5)

3. How we use your information

We use your data to:

  • Respond to your inquiries and requests
  • Send quotes or schedule meetings
  • Improve our website and services
  • Analyze user behavior (anonymously) to optimize your experience
  • Send relevant updates or marketing (if you’ve opted in)

We do not sell your data to third parties.

4. Legal basis for processing

We process your personal data based on:

  • Your consent (e.g., when signing up for updates)
  • The necessity to perform a contract (e.g., fulfilling your request)
  • Our legitimate interest (e.g., improving our services)

5. Cookies & tracking

Our site uses cookies to offer a better user experience and collect anonymized data for analytics.

You can manage cookie preferences through your browser settings.

6. Third-party tools

We may use tools like:

  • Google Analytics
  • Calendly (for scheduling meetings)
  • LinkedIn or Meta (for marketing and retargeting)

These tools may collect data according to their own privacy policies.

7. How we protect your data

We take your privacy seriously and use technical and organizational measures to protect your data, including:

  • Secure servers and encrypted connections
  • Access restrictions and internal training

8. Your rights

You have the right to:

  • Access your data
  • Correct or delete your data
  • Withdraw your consent at any time
  • Object to data processing
  • File a complaint with a data protection authority

To exercise your rights, email us at info@farside.be.

9. Data retention

We only keep your data for as long as necessary to fulfill the purposes outlined above, unless a longer retention period is required by law.

10. Changes to this policy

Questions?

Don’t hesitate to reach out to mail@farside.be. We’re happy to help.

We may update this policy from time to time. If we do, we’ll post the new version here and update the “Last updated” date.